Budget Fashionista provides this content about the New York & Company return policy for informational purposes only. These policies are subject to change.
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To return an item you bought in the store, take the item plus your receipt back to the store within 45 days of purchase. Unless the item is defective, it must be unworn and unwashed, with tags still attached. If your return is accepted, you’ll be refunded your net purchase price (after coupons and discounts) to the original form of payment. You may be asked for a photo ID or driver’s license.
Final sale items and intimates are not eligible for return.
To return items you purchased online, visit New York & Company’s self-service return portal and follow the prompts.
Note that you will not be refunded your shipping costs, and your refund will be reduced by $9.95 to pay for the return shipping.
New York & Company will send you an email when your return is received, and another email when your return has been processed. It can take seven to 10 days to process your return and up to two billing cycles to see the credit on your bank statement.
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